Shipping policy

SHIPPING POLICY 

At Tailyze, we’re committed to making your shopping experience simple, safe, and convenient. We proudly ship worldwide and work hard to get your order to you as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Times

Delivery times vary depending on your destination:

  • 🇺🇸 United States: 5–10 business days
  • 🇨🇦 Canada: 6–12 business days
  • 🇬🇧 United Kingdom: 5–10 business days
  • 🇪🇺 Europe: 5–10 business days
  • 🇦🇺 Australia & New Zealand: 6–12 business days
  • 🌏 Asia: 7–15 business days
  • 🌎 Latin America: 8–18 business days
  • 🌍 Middle East: 7–15 business days
  • 🌍 Africa: 10–20 business days
  • 🌎 Other International Destinations: 10–25 business days

Please note: These are estimated delivery times and do not include the order processing time. Actual delivery times may vary depending on your location, carrier, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your destination, order, and available shipping method.

Any free-shipping promotions will be clearly displayed on our website when available.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email. Tracking updates may take a few business days to appear after your package has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges may be the responsibility of the customer unless otherwise stated at checkout. Customs fees and processing times vary from country to country, and Tailyze cannot control or predict these charges.

For international shipments, customs processing may also cause additional delivery delays. 

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

Tailyze is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided by the customer. If an order is returned because of an incorrect address, additional shipping charges may apply.

Lost, Delayed or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us with your order number and tracking information.

We will do our best to assist you and work with the shipping carrier to resolve the issue.

Delivery Delays

While we work with reliable shipping partners, occasional delays may occur due to:

  • Customs inspections
  • Severe weather
  • Public holidays
  • Carrier delays
  • Incorrect address information
  • High shipping volumes
  • Other circumstances beyond our control

We appreciate your patience and understanding.

Contact Us

If you have any questions about your order or shipping, please contact us through Tailyze.com and our support team will be happy to help.

Thank you for choosing Tailyze. We truly appreciate your support! ❤️